How do I track my order and shipment?

Sign in, go to My Orders, and open the relevant order. The page shows the order status, total, delivery address, and shipment status for each store in the order. If the seller provides a tracking link, it appears beside that shipment. Shipment events or delivery confirmation may also appear depending on the shipping method.

Submitting proof does not mean payment is approved, and approved payment does not mean the shipment has left for delivery. After payment confirmation, the seller prepares, ships, and delivers the order. If updates stop or a shipment says delivered when you have not received it, contact the seller from the order details, then reach platform support if the case needs review.